Legrand Item Tracking Option
Include Item Tracking in your CRM system
Legrand CRM is designed to give users a complete 360 degree view of their company’s interaction with prospects, customers, suppliers, and business partners.
Naturally, a key aspect is being able to see what customers have purchased.
Available in Legrand CRM Professional and Corporate editions, its surprising how other CRM packages overlook this critical dimension.
Item tracking means you can hold and analyse your customers purchases – the products they bought, the purchase date, price paid…even the product serial number, warranty, and service contract data.
Add item tracking to your Legrand system and you can immediately see customer purchases for every account.
Sell more...
Improve the effectiveness of your marketing to your customers - now you can target your campaigns based on the products they’ve purchased -Legrand users have improved response rates to their marketing up to 70%!
Benefits |
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Typical Business Uses |
- Products inventory and customer purchases can easily be imported and updated from other systems such as QuickBooks, no manual entry required
- Item tracking tab on every account shows complete list of product purchases so everyone can quickly see purchase history
- Item Tracking view lets you search for products in many ways, e.g. by product category, date purchased, warranty expiry date
- Turn your search results into marketing data by simply adding the associated contacts to your worklist – perfect for creating a targeted marketing campaign
- Support issues can be linked to products so when you look at a product you can see its complete service history
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- Customer product and service sales
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Legrand Item Tracking Licensing |
Item Tracking Option
£125 per user |
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Item Tracking Bundle +
Customer Service
£175 per user
Buy both options and save £75
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Require a complete CRM package? View our Total CRM deals
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